Monday, September 12, 2011

Miche Bag Return Policy


Customer exchanges and/or returns are accepted within 30 days of purchase as long as the items have been unused, are in the original packaging and the customer has a receipt with proof of purchase. All items have to be in a RESELLABLE condition. A 10% restocking fee will be deducted from the refund.

Defective items can be returned for a full refund or for a replacement item within 90 days.

Definition of a defect:

A defect is defined as product that is not in a SALEABLE condition. Examples: seam has pulled out, snap is broken, zipper is defective, magnets not working properly, carabineers are breaking, etc…  Miche Bag will no longer take items that have been returned that have a color transfer on them. For example, the Jackie, Cassidy and Yellow Sheila shells can absorb colors if they are not stored with a barrier between them. These shells are in the process of being retired.

Normal wear and tear will not be accepted for a return

NOTE:  Shipping charges will not be refunded. C.O.D. returns will not be accepted

If you would like to purchase any Miche Bag products from me, please stop by My Miche Bag website where you can shop 24/7.

Mary Director
Miche Bag Representative

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